Let's get the basics straight
Have a recovery file?
Start with what the asset is, where it was last seen, and what you need help with.
Before you reach out
Here's the information that helps.
- Your name, company and best callback number
- Vehicle year, make, model and VIN
- Last-known location or possible area
- Type of recovery and any unusual circumstances
- Proof that you are authorized to request recovery
For privacy, do not send Social Security numbers, account passwords or sensitive borrower documents through an unverified email channel.
Launch setup required
Contact the Columbus team
The domain and site are ready for contact details, but we need the actual dispatch phone and email address before the contact channel can go live.
Phone: [ADD DISPATCH PHONE]
Email: [ADD BUSINESS EMAIL]
Service area: Columbus and nearby Central Ohio communities, subject to confirmation.
No fake submission form: a real form needs an endpoint or CRM integration before it can securely receive assignments.